The woman is described as being aged in her 30s, of Middle Eastern (Muslim?) appearance, and 165cm tall with brown eyes.
Herald Sun(H/T Helen) At the time of the incident she was wearing a white scarf over her head, a black long sleeved jacket, black pants, slip on black shoes and carrying a black leather double-strap handbag.
Officers have been told the woman waited in line with 20 other customers before approaching a teller. As she approached the counter she passed over a note demanding $50,000 and threatened to shoot everyone in the bank.
The female teller read the note but refused the woman’s request. The woman told the teller that her children were being held hostage and the teller again refused to hand over any money.
The woman reached into her bag, indicating that she was in possession of a gun, however the teller still refused to comply with the woman’s demands.
The woman grabbed the note from the counter and fled from the scene on foot.
Investigators have released an image of a woman who may assist with their inquiries.
Anyone with information about this incident is asked to contact Crime Stoppers on 1800 333 000 or visit: www.crimestoppers.com.au